Overall Experience Reviews For Sport Clips Haircuts of Bonney Lake

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2 rating

11/03/18
Jim C. Overall Experience

The stylist are great and I have been going there for years but this new online checkin is the worst. I stopped by and had a hour as ten minute wait. After waiting 30 min and my wait time was 40 minute next time I looked up it went from 40 minutes to 55 minutes so I walked out. Not sure if I will go back.

Reply from Sport Clips Haircuts of Bonney Lake:
Thank you for providing us with this feedback and for your long time business. We are going to reach out to you directly regarding this.

5 rating

07/13/18
R M. Overall Experience

Best location for the most relaxing experience! As advertised....Bonney Lake Sport Clips is awesome.

Reply from Sport Clips Haircuts of Bonney Lake:
Thank you so much. You are awesome! Look forward to seeing you soon.

2 rating

06/29/18
Jennifer P. Overall Experience

Wait times are horrible. I have been bringing my son here since his very first haircut four years ago. At first they were awesome, this last time I walked in the stylist said wait time is on the board (no hello or how are you) . Wait time was an hour 45 minutes . I started to leave and she just said have as nice day in the most sarcastic and rude manner. Three men in my household have been very faithful to this location but no longer.

Rated 3.9 out of 5.0 based on 8 Client reviews

Jim C. | November 3, 2018 Overall Experience

"The stylist are great and I have been going there for years but this new online checkin is the worst"

R M. | July 13, 2018 Overall Experience

"Best location for the most relaxing experience! As advertised....Bonney Lake Sport Clips is awesome"

Jennifer P. | June 29, 2018 Overall Experience

"Wait times are horrible. I have been bringing my son here since his very first haircut four years "

Shawn S. | May 20, 2018 Overall Experience

"Our family takes our two boys to Sport Clips in Bonney Lake over any other near by hair salon becaus"

Our family takes our two boys to Sport Clips in Bonney Lake over any other near by hair salon because of their attention to detail, customer service, and overall positive environment. I highly recommend Sport Clips in Bonney Lake, WA.

Reply from Sport Clips Haircuts of Bonney Lake:
Thank you so much for your kind survey. We at Bonney Lake appreciate your family.

terry r | August 1, 2017 Overall Experience

"this place is awesome , been going here for 8 years, needs more barbers but its all good !!!"

this place is awesome , been going here for 8 years, needs more barbers but its all good !!!

Reply from Sport Clips Haircuts of Bonney Lake:
Thanks for your positive review. Online check in coming by end of October.

terry R | May 30, 2017 Overall Experience

"been going here for about 7 years now, season ticket holder. outstanding !!!! the only place I will "

been going here for about 7 years now, season ticket holder. outstanding !!!! the only place I will go.

Reply from Sport Clips Haircuts of Bonney Lake:
Thank you so much for your awesome review. The bonney lake team appreciates your loyalty all these years.

Rick N | May 6, 2017 Overall Experience

"I've been a customer 5 or 6 years now, I've been very happy, other than price increases, with the st"

I've been a customer 5 or 6 years now, I've been very happy, other than price increases, with the stylists and shop appearances. Wait times are between 10 and 25 minutes and that's waiting for a stylist by name. The ladies really try and make our day better while doing a great hair cut. Thanks again,

Kris S | May 5, 2017 Overall Experience

"The wait times are ridiculous. I don't understand how there is already a 1.5 hour wait 20-40 minutes"

The wait times are ridiculous. I don't understand how there is already a 1.5 hour wait 20-40 minutes after they open. This is consistent too, which makes me question why they only have two stylists working, and dedicate 20 minutes per guest. This location seems to have problems keeping stylists on staff, which may explain the long waits. Another concern I have is the kack of repeated guest programs. They seem to focus on new clients, and ignore the ones who have been coming back for 2 years. The lack of reward programs seems a little behind in what other companies are offering. I am exhausted with the long waits. My entire morning is completely booked when I go to SC's as I sit around for two hours each time. It would be worth the wait if I felt I was getting a haircut the really stood out.